Effective Date: 22-08-2025
Company Name: The Visa Coach (MSME-registered Private Consultancy)
Website: [www.thevisacoach.in]
Welcome to The Visa Coach. These Terms and Conditions (“Terms”) govern your use of our website, services, and related offerings. By accessing, browsing, or using our website or services, you agree to be bound by these Terms. If you do not agree, you should immediately stop using our services.
1. About Us
The Visa Coach is a privately owned and MSME-registered consultancy providing travel documentation guidance, advisory, training, and supporting services related to international study, leisure, and travel. We are not affiliated with any government authority, embassy, or consulate, and we do not guarantee the outcome of any application.
Our role is limited to providing advisory, documentation assistance, and consultancy support for clients preparing to submit their travel-related applications.
2. Definitions
For the purpose of these Terms:
- “Company,” “We,” “Us,” “Our” refers to The Visa Coach.
- “Client,” “You,” “Your” refers to the individual or organization using our services.
- “Services” refers to the documentation guidance, advisory, and support offered through our website or consultancy.
- “Third Party” refers to embassies, consulates, airlines, hotels, insurance providers, or other external entities.
3. Acceptance of Terms
By using our website or purchasing any of our services, you acknowledge that you have read, understood, and agree to abide by these Terms. The Visa Coach reserves the right to modify, update, or amend these Terms at any time without prior notice. Continued use of our services after such changes constitutes acceptance of the updated Terms.
4. Services Provided
The Visa Coach offers a range of supportive and consultancy services, including but not limited to:
- Flight and hotel itinerary support.
- Travel insurance assistance.
- Apostille and legalization support.
- Appointment scheduling guidance.
- Cover letter and SOP drafting.
- Document review and correction.
- Travel advisory and itinerary preparation.
- Coaching and training for students and travelers.
Important Clarification:
- Our services are consultative and supportive in nature.
- We do not file applications on behalf of clients unless specifically authorized.
- We do not guarantee approval of visas, permits, or any other government decisions. Final outcomes depend solely on the concerned government or embassy authority.
5. Eligibility
To use our services, you must:
- Be at least 18 years of age.
- Provide accurate, truthful, and complete information when requested.
- Have the legal capacity to enter into a binding agreement.
Minors or individuals under 18 may use our services only with the involvement of a parent or legal guardian.
6. Client Responsibilities
By engaging with The Visa Coach, you agree to:
- Provide accurate, complete, and timely information and documents.
- Ensure all documents submitted are genuine and lawful.
- Understand that misuse, falsification, or misrepresentation of information may result in rejection of applications by authorities.
- Regularly check official government or embassy websites for updated requirements.
- Take sole responsibility for final application submissions unless you have opted for our authorized assistance services.
7. Disclaimers and Limitations
- No Government Affiliation: The Visa Coach is not a government body, embassy, or consulate.
- No Guarantee of Outcome: We provide support but do not guarantee success, approval, or acceptance of any application.
- Third-Party Dependencies: Certain services (insurance, bookings, apostille) may involve third parties. We are not liable for their actions, delays, or errors.
- Advisory Nature: All advice and guidance are based on experience and research, but final decisions rest with government bodies.
- Accuracy of Content: While we strive to maintain accuracy, our website content may contain errors or outdated information. Always verify requirements from official sources.
8. Payments and Refunds
- Payments: All services must be paid for in advance unless otherwise agreed in writing.
- Pricing: Prices are listed on our website or communicated directly. They may change without prior notice.
- Refunds:
- Payments for advisory services are generally non-refundable once the service has been delivered.
- Refunds may only be granted if services have not yet been initiated, subject to management approval.
- We are not responsible for fees paid to embassies, consulates, or third parties.
9. Intellectual Property
- All content on this website, including text, logos, graphics, and material, is owned by The Visa Coach or its licensors.
- You may not reproduce, modify, or distribute our content without prior written permission.
- Unauthorized use of our intellectual property may result in legal action.
10. Website Use
When using our website, you agree not to:
- Violate any laws or regulations.
- Use the website for fraudulent purposes.
- Upload malicious code, viruses, or harmful files.
- Copy or reproduce our content without authorization.
- Engage in any activity that disrupts website functionality.
11. Confidentiality
The Visa Coach values the privacy of its clients. Any personal or sensitive information provided will be handled in accordance with our Privacy Policy. We implement security measures to safeguard your data but cannot guarantee complete security due to the nature of the internet.
12. Third-Party Links
Our website may contain links to external websites. These links are provided for informational purposes only. We do not control or endorse third-party websites and are not responsible for their content, privacy practices, or services.
13. Limitation of Liability
To the maximum extent permitted by law:
- The Visa Coach shall not be liable for indirect, incidental, or consequential damages.
- We are not liable for losses due to application rejections, embassy delays, or third-party service failures.
- Our total liability, under any claim, shall not exceed the amount paid by the client for the specific service.
14. Indemnification
You agree to indemnify and hold harmless The Visa Coach, its directors, employees, and partners against any claims, liabilities, damages, or expenses arising from:
- Your breach of these Terms.
- Misuse of our services.
- Submission of false, fraudulent, or misleading information.
15. Force Majeure
The Visa Coach shall not be held responsible for delays or failures caused by circumstances beyond our control, including natural disasters, strikes, government restrictions, pandemics, or technical failures.
16. Termination of Services
We reserve the right to terminate or refuse service to any client if:
- False information is provided.
- Payment is not made.
- Misuse or abuse of services occurs.
- The client engages in unlawful or unethical behavior.
17. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall fall under the jurisdiction of the courts in New Delhi, India.
18. Contact Us
If you have questions about these Terms, please contact us at:
The Visa Coach
📍 208, Studio Apartment, Sector 16B, Dwarka, New Delhi – 110078
📧 info@thevisacoach.in
📞 +91-9717293001
19. Entire Agreement
These Terms, along with our Privacy Policy and Disclaimer, constitute the entire agreement between you and The Visa Coach regarding your use of our website and services.
