Welcome to the official FAQ page of The Visa Coach.
We understand that planning an international journey — whether for study, work, tourism, or personal reasons — involves many questions and concerns. To make your experience smoother, we have prepared a comprehensive Frequently Asked Questions (FAQ) guide.
This page is designed to address the most common questions our clients ask about our services, policies, and processes. We believe in transparency, clarity, and trust, so we have organized the FAQs into categories for easy navigation.
📌 Section 1: About The Visa Coach
Q1. What is The Visa Coach?
The Visa Coach is a privately owned, MSME-registered consultancy that specializes in documentation support, coaching, and advisory services for international travel, study abroad, and related processes. We are not a government body, embassy, or consulate. Instead, we work as an independent consultancy that helps individuals prepare their documents, stay compliant with embassy requirements, and plan their journeys with confidence.
Q2. Is The Visa Coach affiliated with any embassy or government?
No. We are not affiliated with any embassy, consulate, or government authority. All decisions regarding visa issuance, immigration approval, or entry permissions are made solely by the respective embassies and government bodies. We only assist with documentation, compliance, and advisory support.
Q3. What makes The Visa Coach different from other consultancies?
- MSME-registered private consultancy in India
- Clear disclaimers and transparency about services
- Strong compliance with Google Ads and international advertising standards
- End-to-end document support: from dummy bookings to cover letters, travel insurance, and apostille
- Personalized coaching for SOPs, cover letters, and embassy interviews
- Strong focus on compliance and professionalism
📌 Section 2: Services We Offer
Q4. What types of services does The Visa Coach provide?
We provide a wide range of supportive services, including:
- Dummy Flights & Hotel Bookings for embassy submissions
- Travel Insurance (visa-compliant policies)
- Apostille & Document Legalization
- Cover Letter & SOP Drafting
- Document Review & Correction
- Expedited Appointment Booking Support
- Travel Planning & Advisory
- Coaching & Training for interviews and study abroad documentation
Q5. Do you guarantee visa approval?
No. We do not guarantee visa approval under any circumstances. Approval or rejection depends entirely on the embassy or government authority reviewing your application. Our role is to make sure your documentation is accurate, complete, and professionally presented.
Q6. Do you provide complete visa filing services?
No. We do not file visa applications on behalf of clients. Instead, we provide document preparation and consultancy support so that clients can submit their applications correctly.
📌 Section 3: Study Abroad Support
Q7. Do you provide guidance for studying abroad?
Yes. We assist students with:
- Drafting SOPs (Statement of Purpose)
- Preparing supporting documents for universities
- Document legalization and apostille
- Travel and accommodation planning
- Advisory support for visa interviews
Q8. Do you provide admission guarantees for universities?
No. We do not guarantee admission. We provide guidance and documentation support only. Admission decisions are made solely by universities.
📌 Section 4: Tourist Services
Q9. What tourist-related services do you provide?
- Dummy flight and hotel bookings for visa submissions
- Travel insurance compliant with embassy rules
- Travel advisory and route planning
- Cover letters tailored for tourism visas
Q10. Are dummy bookings real?
Yes. Our dummy bookings are verifiable, embassy-acceptable reservations. However, they are not fully paid and do not represent actual confirmed travel unless you choose to upgrade to a full booking.
📌 Section 5: Documentation & Apostille
Q11. What is an apostille, and why is it needed?
An apostille is a form of document legalization recognized by countries under the Hague Convention. It is required for legal, educational, or personal documents that need to be used abroad.
Q12. Do you handle document legalization for non-Hague Convention countries?
Yes. For such countries, we help with embassy attestation and legalization processes as per their requirements.
📌 Section 6: Transparency & Disclaimers
Q13. Are you a government-approved agency?
No. We are an independent, privately owned, MSME-registered consultancy.
Q14. Why do you mention disclaimers on your website?
We believe in full transparency. Disclaimers ensure that clients understand our role is advisory and supportive, not decision-making.
Q15. Do you provide 100% success assurance?
No. No consultancy can guarantee this. All approvals are based on embassy discretion.
📌 Section 7: Payments, Refunds & Cancellations
Q16. What payment methods do you accept?
We accept secure payments via:
- UPI
- Bank transfers
- Debit/Credit Cards
Q17. Is my payment refundable if my visa is rejected?
No. Payments made for documentation, bookings, or consultancy are non-refundable, as the services are delivered digitally and instantly.
Q18. Do you provide a cancellation option?
Yes. Cancellations are possible only before service delivery. Once documents are prepared or bookings are generated, cancellation is not possible.
📌 Section 8: Privacy & Data Protection
Q19. How do you protect my personal data?
We follow strict data protection practices, ensuring all personal information is stored securely and used only for service delivery.
Q20. Do you share client information with third parties?
No. Client data is not sold or shared with third parties, except when required for service delivery (e.g., insurance providers).
📌 Section 9: MSME & Legitimacy
Q21. Is The Visa Coach a registered company?
Yes. We are MSME-registered in India.
Q22. Can clients verify your registration?
Yes. Clients may request verification of our MSME certificate for assurance.
📌 Section 10: General Questions
Q23. Do you provide international services or only in India?
We primarily operate from India but can serve clients worldwide through online support.
Q24. Can I visit your office in person?
Yes. Our office is located at:
208, Studio Apartment, Sector 16B, Dwarka, New Delhi – 110078.
Q25. What are your working hours?
We are open Mon-Sat, 10:00 AM to 07:00 PM IST.
📌 Section 11: Compliance with Google & Advertising
Q26. Why is your website structured with disclaimers and policies?
Because Google requires full transparency for businesses dealing with visa and travel documentation. This ensures compliance and prevents ad disapprovals.
Q27. Can I trust your services online?
Yes. We maintain full transparency through our Policies, Disclaimer, Privacy Policy, Terms & Conditions, Refund Policy, and FAQ pages.
📌 Section 12: Client Concerns
Q28. What if I face issues with your services?
You can immediately contact our support team at info@thevisacoach.in or call us at +91-9717293001.
Q29. What if the embassy rejects my documents prepared by you?
We prepare all documents carefully, but final acceptance lies with the embassy. If corrections are needed, we will assist you with revisions.
Q30. Do you charge hidden fees?
No. All fees are communicated clearly before service delivery.
📌 Section 13: Advanced FAQs
This section can include scenario-based answers (study visa rejections, Schengen doubts, etc.) for 2000+ more words.
(Example: Schengen insurance requirements, multiple-entry visas, apostille for different countries, dummy ticket validity, how to write SOPs, etc.)
📌 Conclusion
We hope this comprehensive FAQ guide addresses all your concerns. If you still have questions, please contact our team for personalized guidance.
📧 info@thevisacoach.in
📞 +91-9717293001
At The Visa Coach, we believe in transparency, professionalism, and client trust.
